The factors influencing public service motivation among public servants in Tanzania Ministry of Health

This study explored the factors influencing public service motivation among public servants in Tanzania's Ministry of Health. A case-study approach was used, with data collected through semi-structured questionnaires, key informant interviews, document examination, and observation. The findings indicated that most respondents are committed to addressing colleagues' issues, participating in policy discussions, and prioritizing public well-being over personal interests. They emphasize ethical behavior, equal opportunities, and are willing to make personal sacrifices for societal development. Public employees are driven by empathy for the underprivileged and a sense of responsibility to serve the community. The study concludes that public employees are dedicated to serving society, motivated by duty, empathy, and ethical values. They prioritize public interests over personal gain and are committed to improving the public sector. The study recommended increasing employee involvement in decision-making, providing mental health and work-life balance programs, promoting ethical behavior, and addressing social injustices to enhance motivation and strengthen commitment to public service.