Leveraging technology to improve capacity-building initiatives in microfinance institutions

Capacity building is crucial for the long-term sustainability and success of microfinance institutions (MFIs), particularly in developing economies where financial inclusion plays a vital role. This paper explores how leveraging modern technologies, such as digital platforms, mobile applications, artificial intelligence (AI), and big data, can enhance the capacity-building initiatives of MFIs. These technologies enable better training, operational efficiency, and client outreach, ultimately leading to improved performance in financial inclusion efforts